The information in this article applies to:
SYMPTOMSIf you attempt to open an Adobe Acrobat (PDF) file attachment that you received in a Microsoft Outlook mail message, you may receive the following Acrobat Reader error message: This error occurs even if you have the Acrobat Reader installed on your computer. CAUSE
The attached file is not in Acrobat PDF format. The Acrobat Reader expects
the first characters of a valid PDF file to contain the following text
string:
If the sender used an attachment encoding method that is not recognized by Outlook, such as BinHex, the file string begins with:
To determine if the sender used BinHex encoding, follow the steps in the "More Information" section later in this article. RESOLUTION
Have the sender change the mail attachment encoding method from BinHex to
UUencode or Multipurpose Internet Mail Extensions (MIME) before sending the
e-mail message with the attachment. BinHex encoding is a common format used
by Macintosh mail systems and is also available with the Eudora Pro mail
program. Consult the documentation for your particular e-mail program on
how to set the encoding format.
http://www.aladdinsys.com/expander/index.htmlFor more information on WinZip, visit the Nico Mak Computing website at: http://www.winzip.comSome Internet Service Providers (ISP) do not support receiving MIME encoded attachments. If this is the case for your ISP, the attachment may appear in the body of the E-mail message as encoded text. If you have this symptom, you can only receive UUencoded e-mail attachments. MORE INFORMATIONTo Determine the Attachment FormatUse these steps to determine if your file attachment is in BinHex format or in Acrobat Reader PDF format:
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: OL2K wincode binhex stuffit lite light mac
Keywords : kbdta Intp3rdPty |
Last Reviewed: October 21, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |