OL2000: (CW) vCalendar Import from ACT Meeting Request Fails

ID: Q198067

The information in this article applies to:

Microsoft Outlook 2000

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

You are using Microsoft Outlook as a client for Microsoft Exchange Server. An e-mail user sends a meeting request to you in vCalendar format from Symantec ACT 4.0. When you attempt to import the meeting from the embedded vCalendar item, you may receive the error message:

Cannot import vCalendar item.

CAUSE

This error message occurs when there is text in the Regarding field of the ACT 4.0 meeting request.

REFERENCES

ACT 4.0 is manufactured by Symantec, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

WORKAROUND

Ask your colleague not to enter text in the Regarding field when sending meeting requests from ACT 4.0.

Additional query words: 98

Keywords : kb3rdparty kberrmsg GnlCal Intp3rdPty
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb