OL2000: (CW) Forms, Administration Tabs Missing in Folder Properties

ID: Q198191

The information in this article applies to:
  • Microsoft Outlook 2000


NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

When you view the Properties of a mail folder, the Forms and Administration tabs are not displayed.


CAUSE

The Exchange Extensions property page add-in is not enabled or may not be installed.


RESOLUTION

Install or enable the Exchange Extensions Property Page add-in using the add-in manager.

Enable the Exchange Extensions Property Pages Add-in

  1. On the Tools menu, click Options.


  2. Click the Other tab.


  3. Click Advanced Options, and then click Add-In Manager.


  4. Click to select the "Exchange Extensions property pages" check box. A check mark should appear in the box next to the extension name.


  5. Click OK three times.


NOTE: You do not need to restart Outlook for the changes to take effect.

Install the Exchange Extensions Property Pages Add-in

  1. On the Tools menu, click Options.


  2. Click the Other tab.


  3. Click Advanced Options, and then click Add-In Manager.


  4. Click Install.


  5. Select Outex2.ecf, and then click Open.


  6. Click OK three times.


NOTE: You do not need to restart Outlook for the changes to take effect.


MORE INFORMATION

If the "Exchange Extensions property pages" add-in is missing or is not turned on, the following tabs appear in the Properties window of the mail folder:

  • General


  • AutoArchive


  • Synchronization (if you use offline folders)



REFERENCES

For more information about add-ins, click Microsoft Outlook Help on the Help menu, type "add-ins" in the Office Assistant or Answer Wizard, and then click Search to view the topics returned.

Additional query words: gone lost disappeared

Keywords : GnlAddin
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: May 14, 1999
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