OL2000: Import Wizard Procedure Incomplete

• Microsoft Outlook 2000

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SYMPTOMS

In Microsoft Outlook, the Import Wizard may display the following behavior:

• On the last pane, the Finish button is not available.
  
  -and-



• You cannot check any of the items beneath "The following actions will be performed"
  
  -and-



• The Change Destination button results in a dialog box with no folders from which to select.

CAUSE

The user profile is corrupted.

RESOLUTION

Create a new user profile and run the Import Wizard again. For more information about setting up a user profile, please see the following article in the Microsoft Knowledge Base:

Q195478 : OL2000: (CW) User Profiles and Information Services

Additional query words:

Keywords : IntpImEx
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb