OL2000: Error During Conversion of Lotus Organizer Files

• Microsoft Outlook 2000

SYMPTOMS

When converting files from Lotus Organizer to Outlook, you may receive the following error message:

An error has occurred in the Lotus Organizer translator while trying to attach a translator. OLE program start failed. The Lotus Organizer 2.1 translator was unable to start the program needed to access the file. Lotus Organizer 2.1 must be installed in order to use Lotus Organizer 2.1 files.

CAUSE

There are two conditions that may cause this error:

• You do not have the Lotus Organizer program installed on your computer.



• The file being imported is damaged.

RESOLUTION

To resolve the first condition, install the Lotus Organizer program files from their original disks.

To resolve the second condition, open the file in Lotus Organizer and save it with a new name. Import the new file into Outlook.

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Additional query words:

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb