OL2000: (CW) Importing a Personal Distribution List from PAB May Cause Duplicate Contacts

ID: Q204931

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

In Outlook, importing a Personal Address Book (PAB) that contains a Personal Distribution List (PDL) may generate duplicate contact records.

CAUSE

The import process creates a contact record for each entry in a PDL. If the PDL entries are also in the PAB, then contacts are created for these records as well, resulting in duplicate records.

RESOLUTION

Delete the duplicate contacts after importing your PAB, or include only entries not found in your PAB list in the PDL. If the PDL entries are located in other than the PAB, such as another contact list, or a Global Address Book, no duplicates will occur.

MORE INFORMATION

For additional information about importing Personal Distribution Lists, please see the following article in the Microsoft Knowledge Base:

Q230942 OL2000: Importing Distribution Lists Also Import the Individual Contacts

Additional query words: ol20 doubles extra

Keywords : kbdta IntpImEx
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb