OL2000: Printing Contacts Item to Epson LP-9200S Printer Causes Crash in Printer Driver

ID: Q212958


The information in this article applies to:
  • Microsoft Outlook 2000


SYMPTOMS

If you print contacts using the Card print style and an Epson LP 9000S printer you may receive the following error:

Outlook caused an invalid page fault in module E_page21.drv.
This error may be inconsistent, appearing one time but not at other times.


RESOLUTION

Use the Epson LP 9000 universal driver instead of the LP 9000S driver.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

Additional query words: OL2K

Keywords : kbdta PtrProb
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: May 13, 1999
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