OL2000: (CW) Name Resolution Doesn't Work for Distribution Lists Stored in the Contacts Folder

ID: Q212962

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

With Microsoft Outlook, if you type a partial name for a Distribution List (DL) that is stored in your Contacts folder, into the To line of a new email message, the name may not resolve (be expanded to the full name).

RESOLUTION

Type the full name for DLs stored in the Contacts folder or store your distribution lists in your Personal Address Book (PAB) where they will resolve in a manner similar to individual names.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

If you type a partial name for an individual Contact, into the To field of a new message, it will resolve properly. This is also true of partial names for DLs stored in the PAB. However, this is not true of partial names for DLs stored in the Contacts folder. The names of DLs in the Contacts folder are stored as one complete property rather than three (first name, middle name, last name), as are individual contacts. This assists in maintaining their sort sequence when switching between last-name/first-name and first-name/last-name displays but does not allow partial entries to be expanded into full names.

Additional query words: OL2K

Keywords : kbdta MsgAdd
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug