OL2000: ErrMsg: "Cannot find OutlTip.hlp file"

ID: Q212969

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

The first time you attempt to use Help after installing Outlook, you may get the following error message:

Cannot find OutlTip.hlp file. Do you want to try to find this file yourself?

CAUSE

You are trying to use context-sensitive Help ("?" button) in the "Change Security Settings" dialog box and you chose to install the help files using the "Installed on First Use" option. You can not begin the first use installation of the Help file from this point.

RESOLUTION

Run Help from another point. This will initiate its first use installation and then you can run it from the "Change Security Settings" dialog box.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Additional query words: OL2K

Keywords : kbdta DcmHlp StpGnrl
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug