OL2000: (IMO) Quitting Outlook During a Background E-mail Download Can Hang Outlook

ID: Q212997

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

If you attempt to quit Outlook while a large background e-mail download is in progress, Outlook may stop responding (hang).

RESOLUTION

Wait for all messages to download and the message Delivery Complete to appear on the information bar before you attempt to exit Outlook.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 2000.

MORE INFORMATION

If certain conditions occur, for example more than 32 messages on the e-mail server, and a large message towards the end of the download if you try to quit in the middle of a download, Outlook stops responding.

Additional query words: OL2K IMAP Fetch Switch Cached Messages Headers

Keywords : kbdta MsgSend
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug