OL2000: (CW) Error Sending Signed Message with Internet Mail

ID: Q213021

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

If you have both the Microsoft Exchange Server service and the Internet E-mail service installed, and you attempt to send a digitally signed message using your Internet E-mail service, you may receive the following error message:

This message cannot be sent using the selected security settings. Your e-mail address may not match the e-mail address on the certificate, or some other problem exists with the certificate. Do you want to send this message without security?

CAUSE

When you have the Exchange Server service in your profile, the security code always includes your Exchange e-mail address as part of the security code, even if you are sending with your Internet e-mail address.

RESOLUTION

Send the message unsigned (without security) or use your Exchange Server service to send a signed message.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords : kbdta Gnlsec
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug