OL2000: (CW) Default Activities View Searches But Does Not Write To Expected Folder

ID: Q213862

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

The Default activities view of a folder's properties does not write to the specified folder.

CAUSE

The Default activities view is designed to search but not write to the specified folder.

RESOLUTION

You must manually move the activity to the desired folder. On the File menu of the item you want to move, click Move to Folder and then click to select the correct folder. Do not click Save and Close.

MORE INFORMATION

After you have created Contacts and Journal folders in a public folder, you can link activities between these folders. The link can only read the specified folder it cannot write to it.

For example, if you open a contact that is stored in the public folder and you have created a view that links the Contact folder to a Journal folder also in the public folder, the activity of creating a new journal entry will be recorded in your default Journal and not the Journal in the public folder that was specified in the Default activities view.

Additional query words: OL2K

Keywords : kbdta GnlCont GnlJrnl FmsOthr
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb