OL2000: (CW) Embedded Graphic Sent from cc:Mail Appears As Untitled Attachment

ID: Q216130

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

You are using Outlook to receive mail through a cc:Mail post office. Messages sent to you from a 32-bit cc:Mail client with graphics files embedded in the message body contain an attachment with the name, "Untitled." The graphics file may be unusable if you save it.

CAUSE

This behavior occurs because the technology used by Lotus to embed objects in a cc:Mail message differs from that used in Outlook.

RESOLUTION

Request that graphics files be sent to you as standard file attachments.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 2000.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: OL2K

Keywords : kbdta CfgCCMail IntpOle Intp3rdPty
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug