OL2000: (CW) cc:Mail Distribution Lists Not on Checkname List

ID: Q216132

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

After creating a profile configured to use Lotus cc:Mail with Outlook, you find that the distribution lists on the cc:Mail post office are not checked when a mail message is addressed using that list.

CAUSE

Outlook does not add the distribution list to the list of address providers that Outlook checks. The cc:Mail directory of addresses is added to this list.

RESOLUTION

Add the cc:Mail distribution list to the address providers available to Outlook.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 2000.

MORE INFORMATION

To add the cc:Mail distribution list to the list of addresses Outlook will check, follow these steps:

On the Tools menu, click Services

In Services click the Addressing tab and then click Add.

In Address lists, click cc:Mail directory and then click Add

To use the cc:Mail distribution list, follow these steps:

On the File menu, click New Message.

Type the name of the cc:Mail distribution list and then on the Tools menu, click Check Names.

NOTE: The cc:Mail distribution list must be preceded by the "#" character. For example, a list known as "Mylist" must be entered as "#Mylist." This is a Lotus convention.

Additional query words: OL2K

Keywords : kbdta MsgAdd CfgCCMail
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug