OL2000: Automatic Dial-up Connection Hangs Up on Completion of E-mail Check

ID: Q218204

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

Your automatic dial-up connection to an Internet Mail account always hangs up after completing the transaction. This is true even if you have not chosen the option to disconnect after sending, receiving, and updating.

CAUSE

Background dialing always hangs up when the activity is completed. This behavior is by design.

RESOLUTION

For a dial-up connection to remain persistent you must be manually initiate it.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The option to remain connected after completing a dial-up session is designed for manually initiated connections only. If you have a dial-up connection set to automatically dial in the background every few minutes, it will always disconnect after the activity is completed.

Additional query words: t OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug