The information in this article applies to:
SYMPTOMSIf you attempt to use the Stationery Picker to edit or remove a stationery file that was installed "on demand", you may find that the Edit and Remove buttons are not available. To access the Stationery Picker, on the Tools menu, click Options and on the Mail Format tab, click Stationery Picker. CAUSEThe selected stationery was installed on demand by Microsoft Office Setup. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION
Stationery that is installed on demand cannot be modified by Outlook. This is not a behavior that can be changed; if you attempt to modify the files outside of Outlook, they may be treated as corrupt and the program may attempt to repair them, under some circumstances. Stationery Files You Cannot Edit
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Last Reviewed: July 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |