OL2000: (CW) Rules That Move Messages May Work Inconsistently

ID: Q218263

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

Rules Wizard rules that move messages from your server Inbox to folders in a personal folders file (.pst), may work inconsistently.

CAUSE

This can be caused by having more than one computer using the same server mailbox as the default delivery point.

RESOLUTION

Logon to the server mailbox from only one computer at a time.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Additional query words: OFF2000 OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug