OL2000: (CW) Duplicate Out Of Office Messages

ID: Q218301

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

When you use the Out Of Office Assistant to turn on an out of office notice, recipients may receive two notices instead of one.

CAUSE

This problem can occur when a server-side rule is orphaned on the server. You cannot edit an orphaned rule. When you open the Out Of Office Assistant I am currently out of the office will be selected and include a message. Under These rules will apply to incoming messages while you are out of the office you will see the orphaned rule that is causing the problem.

RESOLUTION

To remove the second out of office notification, follow these steps:

On the Tools menu, click Out of Office Assistant.

Click the rule under These rules will apply to incoming messages while you are out of the office.

Click Delete Rule and then click OK.

After you have removed the problem rule, you can use the Out of Office Assistant to create a new server-side rule.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb