OL2000: (IMO) Fax May Not Resize If Viewed from Preview Pane

ID: Q218322

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

You are using Symantec Fax Starter Edition with Outlook. If you view a message that contains a fax attachment in the preview pane, and you double-click the fax in the Quick Fax Viewer to open it, the fax cannot be resized. Although scroll bars appear at the edge and bottom of the Quick Fax Viewer, the fax image remains the default size.

RESOLUTION

Open the Outlook message that contains the fax attachment by double-clicking the message in the table view, and then open the fax file to view it in the Quick Fax Viewer.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: Winfax OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug