OL2000: Symantec Fax Starter Edition Fails After Set Up

ID: Q218344

The information in this article applies to:

Microsoft Outlook 2000
Microsoft Windows NT Workstation versions 4.0, 4.0 SP3
Microsoft Windows NT Server version 4.0 SP3

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

After you install Outlook, you are unable to use the Send To command on the File menu to fax a document from other Microsoft Office 2000 programs.

CAUSE

You chose to restart the computer at a later time after setup finished, and then tried to send a document to the fax.

RESOLUTION

Restart the computer to complete the setup process.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

To complete the installation of Outlook, you must restart the computer. Many options are not installed and registry settings are not created until after the computer is restarted.

Additional query words: OFF2000 OL2K winfax

Keywords :
Version : WINDOWS:2000; winnt:4.0,4.0 SP3
Platform : WINDOWS winnt
Issue type : kbbug