The information in this article applies to:
SYMPTOMSWhen you reboot your computer after upgrading to Outlook 2000 you may receive the following error message:
CAUSEYou had a Windows CE ActiveSync session running while you ran Setup. As long as a Windows CE device is connected, Outlook is running because the ActiveSync program holds a reference to the Outlook Object Model. Even though you quit Outlook prior to running Setup, Outlook is still running in the background while your Windows CE device is connected. RESOLUTIONQuit Outlook and disconnect any Windows CE devices. Press CTRL+ALT+DEL and use the Close Program dialog box to verify that Outlook is not running in the background, and then start Setup to upgrade Outlook. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: OL2K
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Last Reviewed: May 13, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |