OL2000: Schedule+ May Not Start After Installing Outlook

• Microsoft Outlook 2000
• Microsoft Schedule+, version 7.5

SYMPTOMS

Schedule+ may stop responding (hang) the first time you attempt to start it after you upgrade from an earlier version of Outlook that had been using Schedule+ as the primary calendar.

CAUSE

You attempted to start Schedule+ for the first time before starting Outlook for the first time.

RESOLUTION

Start Outlook for the first time before attempting to start Schedule+ for the first time.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

When you install Outlook over an earlier version that had been using Schedule+ as the primary calendar, you must start Outlook for the first time before attempting to start Schedule+. When you start Outlook it will display the following message:

Outlook setup has detected a previous version of Schedule+ on your machine. If you use Schedule+ for group scheduling Outlook will let you continue using it.

• Use Outlook 2000 for group scheduling.
• Continue using Schedule+ for group scheduling.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000,7.5
Platform : WINDOWS
Issue type : kbbug