OL2000: ESC Key Does Not Close Open Item

• Microsoft Outlook 2000

SYMPTOMS

When you press the ESC key to close an Outlook item, such as a mail message or contact item, the item does not close.

CAUSE

You clicked Customize on the Tools menu after opening the Outlook item, and then pressed ESC to close the Customize dialog box.

RESOLUTION

Click Close in the Customize dialog box. You can then press ESC to close the open item.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug