OL2000: No Option to Insert a File as a Shortcut

• Microsoft Outlook 2000

SYMPTOMS

When you click File on the the Insert menu in an HTML or Plain Text message, you have no option to insert a shortcut to the file.

RESOLUTION

To insert a shortcut to a file, send the message in Microsoft Outlook Rich Text format (RTF).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This same condition is true when sending e-mail from other Microsoft Office programs such as Microsoft Word and Microsoft Excel.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug