OL2000: (CW) Bulletin Boards Unavailable Using Subset of UNC Path

ID: Q222267

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

When you attempt to import bulletin boards created with a Lotus cc:Mail client from a cc:Mail post office, the list of bulletin boards is empty.

CAUSE

You mapped a drive to the Universal Naming Convention (UNC) path of the post office, but included only a subset of the path.

RESOLUTION

Map the drive to the post office using the complete UNC path.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The following example outlines the differences in the network location drive mapping which may cause the referenced behavior. The example assumes a mapped drive label of M.

Your cc:Mail post office is located on the following network share:

\\myserver\myshare

When you mapped the network drive to the cc:Mail post office, you designated \\myserver as the root of the mapped drive. Subsequently, when you configured the Microsoft Outlook Support for cc:Mail service, you designated the post office path as:

M:\myshare

The proper drive mapping for drive M to avoid the referenced behavior would include the complete UNC path to the post office.

REFERENCES

For additional information about missing cc:Mail bulletin boards, click the article number below to view the article in the Microsoft Knowledge Base:

Q216129 OL2000: (CW) cc:Mail Imported Bulletin Board Lost After Upgrade

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug