OL2000: (IMO) Fax Cover Page Settings Are Not Retained During Upgrade

ID: Q222280

The information in this article applies to:
  • Microsoft Outlook 2000
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

When you upgrade to Outlook 2000 Internet Mail Only (IMO) from Outlook 98 IMO, and you have Symantec Fax Starter Edition (SFSE) installed, you notice that even though all the basic fax information migrates, your choice for the cover page style reverts to the default, "Classic Bold."


WORKAROUND

You can change the default cover page style using the following steps:

  1. On the Tools menu, click Options.


  2. On the Fax tab, click Template..


  3. Click to select the appropriate template, click Apply, OK, and OK, to apply the new setting and close the windows.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: December 7, 1999
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