OL2000: Can't Link to More Than One Contact with the Same Name

ID: Q222290

The information in this article applies to:
  • Microsoft Outlook 2000

SYMPTOMS

You cannot link an appointment to two different contacts with the same name.


RESOLUTION

Make each contact name unique.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

If you attempt to link an appointment with two contacts with the same name, one of the contacts will not be linked.

Steps to Reproduce Problem

  1. Create two contact records with the same name.


  2. Open a new appointment record and click Contacts in the lower-left corner of the form.


  3. In Select Contacts, click to select the Contacts folder from the upper pane.


  4. Hold down the SHIFT key and click to select both the contacts with the same name, and then click OK.


Only one of the contacts will appear in the Contact field of the appointment.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: August 13, 1999
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