OL2000: (CW) Invalid Page Fault Using Word and Password-Protected PST

• Microsoft Outlook 2000

SYMPTOMS

If you use Microsoft Word to send an e-mail message and ignore a prompt to enter your personal folders (PST) password, you may receive an Invalid Page Fault. This problem occurs under the following conditions:

• Word is your default e-mail editor.



• Your PST file is password-protected and the password is not cached.



• Your default mail delivery is not to your PST.

RESOLUTION

You can avoid this problem by entering the correct password for your PST when prompted.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug