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SYMPTOMSAfter running the Windows Installer on a Microsoft Windows NT 4.0 or later computer system, all Microsoft Office programs function properly on first run except Outlook. When started, Outlook returns an error stating that the program cannot start and that the user must be an administrator. CAUSEThe user does not have sufficient permissions to write necessary information into the NT system registry key, HKEY_LOCAL_MACHINE. RESOLUTIONUse the Office 2000 Custom Installation Wizard to perform a custom installation. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q234370 OL2000: How to Configure Outlook Settings in the CIW MORE INFORMATION
Network administrators often set up software on a user's computer in such a way as to prevent the user from making changes to an installation that is standardized in a company or enterprise. This practice is referred to as "locking down" the computer. Some software needs access to the registry to write to or create registry entries. Errors such as the one mentioned in the "Symptoms" section are returned when the user permissions do not allow registry access http://www.microsoft.com/office/ork/2000/two/35t3_6.htmThe Microsoft Office Resource Kit Home page is located at: http://www.microsoft.com/office/ork/2000/default.htm Additional query words: OL2K
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