OL2000: Fatal Error When You Quit Outlook Following SMS Uninstall

ID: Q222350


The information in this article applies to:
  • Microsoft Outlook 2000


SYMPTOMS

If you use Microsoft Server Management System (SMS) to do a quiet uninstall of Outlook while Outlook is running, when you quit Outlook you may receive a fatal system error.


CAUSE

SMS does not close Outlook before running the uninstall routine.


RESOLUTION

Following the system error, restart the computer. Notice that Outlook has been properly removed.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: August 12, 1999
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