OL2000: (CW) Outlook Appears to Hang While Updating Calendar

ID: Q222358

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

If you use a Remote Access Service (RAS) to log onto a Microsoft Exchange Server computer, and an associate has sent you a meeting request with a large file attached, Outlook appears to stop responding until the file is downloaded.

CAUSE

When the appointment is received, the calendar update process pauses while the file is being downloaded.

RESOLUTION

Request that your associates send files as attachments to mail messages, rather than as attachments to appointments.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug