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SYMPTOMSIn your migration plan, you decide to continue using Outlook 98. After installing Microsoft Office 2000 and reinstalling Outlook 98, you find that templates available when you used Microsoft Word as your e-mail editor are not available. The Template Picker list is empty. CAUSEIn Outlook 2000, when you use Word as your e-mail editor, themes are used to define the visual appearance that the Document Template did previously. RESOLUTIONThe templates that you used previously were supplied with Office 97. You may still use these templates, but they must be selected by browsing to their location. MORE INFORMATIONTo use templates with Word as your e-mail editor, follow these steps:
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