OL2000: (CW) After Upgrading Outlook Defaults to Always Use Local Calendar

ID: Q222370

The information in this article applies to:
  • Microsoft Outlook 2000
NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

In Outlook 98, you did not want to use the option to locally cache your Calendar, so you deleted the Offline Store (OST) used to cache Appointments and when prompted to create a new OST, you clicked Cancel. After you upgraded to Outlook 2000, you find that the option to cache the Calendar is selected.


CAUSE

The Outlook 2000 setup does not migrate the OST file option that you previously disabled.


RESOLUTION

Disable the option to Always Use Local Calendar.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

Outlook 98 defaulted to always using a local version of your calendar. This feature created a local Offline Store (OST) file to cache your calendar information. If you deleted your Offline Store (OST) file and then cancelled creating another one in Outlook 98, you no longer used "Primarily Offline Calendaring." However, after you upgrade to Outlook 2000, a new OST file is created, and "Primarily Offline Calendaring" is activated, as is evident by the check mark in "Always use local calendar" within the Calendar dialog box.

How to Disable the Local Calendar Caching

To turn off the use of a local calendar cache, follow these steps :
  1. On the Tools menu, click Options.


  2. Under the Preferences tab, click Calendar Options.


  3. Click to clear the Always Use Local Calendar check box. This will disable the use of the local OST file.


  4. Click OK and, when you are prompted to restart Microsoft Outlook, click OK again.


  5. Click OK to close the Options dialog and then exit Outlook.


To remove the OST file used to cache the Calendar, follow these steps:
  1. On the Windows Start menu, point to Find, and then click Files or Folders.


  2. In the Named box, type *.ost and click to select Include Subfolders.


  3. Click Find Now to search your entire hard drive for an OST file.


  4. In the list of found files, right-click any OST file and then click Delete.


  5. After you restart Outlook, the Calendar will no longer be locally cached.


Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: October 15, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.