OL2000: (CW) Large Distribution List May Not Convert to Contacts Correctly

ID: Q222400

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

If you choose to convert a Personal Address Book (PAB) containing a Distribution List (DL) to your Outlook Contacts, the DL name may be imported but it may not contain any contact items.

CAUSE

This problem can occur when the DL is large ( 130 items or more, depending on the amount of information in each item) and the Contacts folder resides in a Microsoft Exchange Server mailbox.

RESOLUTION

Replace the large DL with two or more smaller DLs and then import the PAB to your Contacts folder.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This problem does not occur when you import a large DL to a Contacts folder located in a Personal Folders (PST) file.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug