OL2000: (IMO) Selecting a File While Importing or Exporting can Cause an IPF in Outllib.dll

ID: Q222413

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

Selecting a folder from the Folder List during the import or export of a file may cause the following error message:

This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.

Clicking Details, reveals an Invalid Page Fault in module Outllib.dll.

Clicking Close, will quit Outlook and the import process may be only partially completed.

RESOLUTION

Wait until the import or export process has completed before selecting a folder from the Folder List.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug