OL2000: Cut, Copy and Paste Commands Don't Work on Custom Form

• Microsoft Outlook 2000

SYMPTOMS

The Cut, Copy, and Paste commands do not work when you select them from the menu of an item that is based on a custom form.

CAUSE

This problem may occur when you have customized one of the default pages of the form.

RESOLUTION

To work around this problem, use the following shortcut keys instead of selecting the commands from the menu:

   Command    Keystroke
   --------------------
   Cut        CTRL+X
   Copy       CTRL+C
   Paste      CTRL+V 

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

If the commands no longer work, there is no way to make them work again other than to start with a new custom form and not customize the default page.

REFERENCES

For additional information about available resources and answers to commonly asked questions about Microsoft Outlook 2000 solutions, please see the following article in the Microsoft Knowledge Base:

Q146636 OL2000: Questions About Custom Forms and Outlook Solutions

Additional query words: OutSol OutSol2000 OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug