OL2000: Messages to RTF Addresses Sent in HTML

• Microsoft Outlook 2000

SYMPTOMS

You set Microsoft Outlook Rich Text as your default e-mail format. You then send an e-mail message to two SMTP address recipients, one whose e-mail address property is set to "Always send to this recipient in Microsoft Outlook rich-text format" and one that does not have this option checked. When the messages arrive they are both formatted as HTML.

CAUSE

You sent the message from within another Office application, such as Word, by pointing to "Send To" on the File menu, and then clicking "Mail Recipient." Or you clicked the "E-mail" button from within an Office application to send the message.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Using "Send To" from within an Office application over rides Outlook's default mail format of "Microsoft Outlook Rich Text" and instead uses HTML.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug