OL2000: Error Message "Error obtaining print settings. Your print settings have been reset to default."

ID: Q223410

The information in this article applies to:

Microsoft Outlook 2000

ERROR MESSAGE

When you attempt to print or change your print-style setting in Outlook, you may get the following error message:

Error obtaining print settings. Your print settings have been reset to default.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

You may have a corrupt Outlprnt file.

WHAT TO TRY

Rebuild Your Outlprnt File

Outlook stores its print settings in the Outlprnt file. If this file has become corrupted, you may not be able to print or change print settings in Outlook. To correct this situation, rebuild your Outlprnt file.

To rebuild your Outlprnt file, follow these steps:

Click Start, point to Find, and click Files or Folders.

In Named, type Outlprnt, and click Find Now.

Right-click the Outlprnt file, and click Rename on the shortcut menu.

Type a new name for the Outlprnt file, (such as Outlprnt.old), and close Find.

Restart Outlook and make any change to the print styles. This rebuilds the Outlprnt file.

ERROR MESSAGE

CAUSE

Additional query words: OFF2000

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb