OL2000: Error Message "Operation failed."

ID: Q223468

The information in this article applies to:

Microsoft Outlook 2000

ERROR MESSAGE

When you use Outlook, you sometimes get the following message:

Operation failed.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSES

You are using Microsoft Exchange Server as your mail server and one of the contact mailboxes has been deleted.

You start Outlook for the first time after choosing the Internet Mail Only (IMO) mode.

You remove a category from an item, and that item is the only one showing in a filtered view.

You try to empty the Deleted Items folder, and the folder contains a damaged mail item.

You add a mail message to the Junk E-mail list.

You grant another person permission to your shared Calendar, and they are not be able to print the Calendar using the Daily style.

You select a large number of contacts at the same time and then click New Message to Contact on the Tools menu in an attempt to send e-mail to them.

You are using Microsoft Exchange Server and in a message you set the Have Replies Sent To option to have all replies sent to a local Contacts Distribution List.

WHAT TO TRY

Mailbox Deleted from Exchange Server

Correct the e-mail address of the problem contact, or use the address book to send the message.

When you add a contact that is also in the Global Address Book, Outlook resolves the e-mail address to an Exchange Server address. If you remove the mailbox from the Exchange Server, the address in the Contact list is not updated.

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Starting Outlook After Selecting the IMO Mode

The error message may occur because there is insufficient disk space to complete the first-run portion of Setup. Free some disk space and then restart Outlook.

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After Removing the Category from a Single Item in Filtered View

Change the focus to another folder and then back to the folder with the problem view. To change the focus, click another folder, either on the Outlook Bar or in the Folder List, and then click the original problem folder. You will not see any items in the original folder, since no items meet the filter criteria for the current view.

To reset the view, on the View menu, point to Current View, click Customize Current View, click Filter, click Clear All, and then click OK and OK.

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Attempting to Empty the Deleted Items Folder.

Running the Inbox Repair tool may or may not remedy the problem even though it may find errors and report that they have been fixed.

Another method is to create a new personal folders file, copy the items from the old personal folder, except for the Deleted Items folder, and then remove the old personal folders from the e-mail profile.

For additional information about replacing the personal folders file, please see the following article in the Microsoft Knowledge Base:

Q196863 OL2000: (CW) Err Msg: The Operation Failed Due To a Registry...

Adding a Mail Message to the Junk E-mail List

The From field of the message is blank. Mail from this sender can not be added to the Junk Senders list.

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Someone with Permissions to Your Calendar Tries to Print with the Daily Style

The Daily style includes a default option to include TaskPad information, and the person printing does not have permissions to your Task folder.

If you do not need to include the TaskPad information when printing the Daily Style, click to clear that option. If you need to include the TaskPad information, give the person trying to print at least Reviewer permissions to your Task folder.

This error may have the additional text

Either access was denied or one or more of the items did not exist.

and may also be accompanied by the following error:

The owner of the calendar has not given you permission to print his or her task list. You should either ask the owner for Read permission on his or her Tasks folder or you can uncheck the Task Pad option in the File Page Setup dialog.

Addressing a New Message by Selecting a Large Group of Contacts

Create the new message first and then select the addresses you want from the Outlook Address Book. This method will allow you to use a large number of addresses in the same e-mail message.

Replies Sent to a Contacts Distribution List

Address the replies to the individual addresses or create a server distribution list if the recipients are in the Global address book.

ERROR MESSAGE

CAUSE

Additional query words: OFF2000

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb