OL2000: Error Message "An error occurred publishing your Internet Free/Busy data. Could not connect to FTP site."

ID: Q223479

The information in this article applies to:

Microsoft Outlook 2000

ERROR MESSAGE

When you use Outlook, you are unable to publish, or in some cases view, Internet Free/Busy information on the Internet. You receive the following error message

An error occurred publishing your Internet Free/Busy data. Could not connect to FTP site. The URL was <ftp site address>

-or-

An error occurred reading Internet free/busy data. Could not connect to FTP site. The URL was <ftp site address>

where <ftp site address> is the FTP site you tried to access.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSES

The FTP site has anonymous login disabled.

WHAT TO TRY

Anonymous Login Disabled

Enable anonymous login on the FTP site, or include the username and password in the FTP address.

The proper address format for an FTP site that has anonymous login disabled is:

ftp://<User>:<Password>@ftp.user@host.domain.com/Usersfolder/Freebusy/Myname.vfb

where <User> is the Username of the account and <Password> is the password associated with the account.

Back to Top

For additional information about Internet Free/Busy, please see the following articles in the Microsoft Knowledge Base:

Q196484 OL2000: (IMO) How to Use the Internet Free/Busy Feature

Q197088 OL2000: (IMO) Free/Busy Information Not Displayed

Additional query words: OFF2000

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb