OL2000: Error Message "The custom form could not be opened. Outlook will use an Outlook form instead."

• Microsoft Outlook 2000

ERROR MESSAGE

The custom form could not be opened. Outlook will use an Outlook form instead.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSES

You are printing a meeting request message from the Inbox viewer without opening the message.

You are attempting to read an encrypted message and some elements of Microsoft Outlook Express are missing from your computer.

While synchronizing your PalmPilot, a problem was discovered with an appointment in the your default Calendar.

WHAT TO TRY

When Printing a Meeting Request Message

When Opening an Encrypted Message

1. Click Start, point to Settings, and click Control Panel.



2. In Control Panel, click Add/Remove Programs.



3. Click to select Microsoft Office 2000, and then click Add/Remove.



4. When prompted, click Repair Office.

When Synchronizing a PalmPilot