OL2000: Error Message "Can't create the item."

• Microsoft Outlook 2000

ERROR MESSAGE

Can't create the item.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSES

There may be a problem with your forms cache file, Frmcache.dat.

WHAT TO TRY

Rebuild the Forms Cache File

1. Click Start, point to Programs, and then click Windows Explorer.



2. In Windows Explorer, move to the

   \Windows\Local Settings\Application Data\Microsoft\Forms

   folder on your hard disk drive.



3. In the Forms folder, click to select the Frmcache.dat file, and press DELETE.



4. On the File menu, click Close.



5. Start Outlook. A new Frmcache.dat will be created.

ERROR MESSAGE

CAUSE

Additional query words: OFF2000

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb