The information in this article applies to:
ERROR MESSAGEIf you attempt to send a fax message from Outlook running on Microsoft Windows NT Workstation, you may receive the following series of error messages:
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NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address: http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled. CAUSESYou attempted to send a fax message from Outlook running on Microsoft Windows NT Workstation. Because the fax software is not installed, Office attempts to install the Symantec Fax Starter Edition on demand. In this case, you are not logged on to Windows NT as an administrator and the installation cannot complete. WHAT TO TRYQuit Outlook and restart Windows NT. Log on to Windows NT with an account in the workstation's administrator group and then attempt to fax in Outlook. With administrator permissions you will be allowed to install Symantec Fax Starter Edition the first time you attempt to fax.For additional information about this problem, please see the following article in the Microsoft Knowledge Base: Q212976 OL2000: (IMO) Cannot Fax Using Windows NT Workstation Back to Top Additional query words: OFF2000
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Last Reviewed: June 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |