OL2000: (CW) Unspecified Error Sending Document as Attachment

ID: Q223626

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

When you attempt to send a Microsoft Word 2000 document as an e-mail attachment, you receive the following error message:

Word couldn't send mail because of MAPI error: "Unspecified error".

CAUSE

You quit Outlook, closing the current MAPI session, and Word could not connect to that MAPI session.

WORKAROUND

To work around this problem, choose one of the following methods:

Method 1

Restart Outlook, and then send the document from Word.

Method 2

Save and close your document, quit and restart Word, and then send the document again.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q224053 WD2000: Err Msg: Word Couldn't Send Mail Because of MAPI Failure: Unspecified Error.

Additional query words: OL2K WD20

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug