OL2000: (CW) ErrMsg: "A dialog is open. Close it and try again."

ID: Q223664

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

When you attempt to add a user from your Global Address List (GAL) to your Personal Address Book (PAB), you may receive the following error message:

A dialog is open. Close it and try again.

When you click OK, the new contact dialog box remains open and the contact information is added to your contacts.

RESOLUTION

Instead of clicking Save and New, click Save and Close.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K focus

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug