The information in this article applies to:
SYMPTOMSWhen you double-click the Mail icon in Control Panel you may receive the following error message:
CAUSEThere is a problem with your MAPI configuration. RESOLUTIONRestart Outlook. This will run the Fixmapi.exe program and correct this problem. MORE INFORMATIONFor additional information about Fixmapi.exe, please click the article number below to view the article in the Microsoft Knowledge Base: Q199823 OL2000: Startup Error Indicates Problem Additional query words: OL2K mapi32.dll awfax msfax fax symantec starter edition \windows\system
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