OL2000: (IMO) Error Occurs When Switching Sending Account

ID: Q223904

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

When you use Microsoft Word as your e-mail editor and address a message, you may receive the following error when sending:

The messaging interface has returned an unknown error.

CAUSE

After composing the message but before sending it, you switched the account configuration to send the message using a different account. This error may occur more frequently with messages that have files attached.

RESOLUTION

Use Outlook as your e-mail editor to send the message.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

If you intend to send a message using an account other than the default account, switch to the account before composing the message.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug