The information in this article applies to:
SYMPTOMSIf you receive an HTML-formatted message that was created using Microsoft Word, and the message contains graphic images, when you save the message as an HTML file the images may not be saved. As a result, when you open the HTML file, the image appears as an empty box. RESOLUTIONUse another file format when creating the message, such as the Microsoft Outlook Rich Text format. This will allow you to save the message as either a Word document, or a Rich Text file. both these formats preserve the images. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: OL2K
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Last Reviewed: July 16, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |