OL2000: A Rule with Many Names from the Address Book May Not Run

ID: Q223960

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

A Rules Wizard rule that tests for a large number of names (50 or more) from either the Personal Address Book (PAB), or the Global Address List (GAL), may not run for an item containing one of the names.

NOTE: This behavior does not occur if the names are from the Contacts folder.

RESOLUTION

Define multiple rules that contain fewer than 50 names each.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

A rule that tests for mail from a large number of different names from the PAB or the GAL, may not perform as expected. For example, if the rule is set to play a sound and to move the message to another folder, the sound may play, if it is in the default Windows\Media folder, but the message may not be moved.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug