OL2000: (CW) Free/Busy Information Not Updated for Some Attendees on Exchange Server

ID: Q223986

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

When you invite an attendee on Microsoft Exchange Server to a meeting, the attendee's free/busy information may display as a row of back slashes indicating no information is available. This behavior may be very sporadic.

CAUSE

This can happen on occasion if communication between the the Exchange Server and Outlook is disrupted. It can also be the result of a damaged or corrupt Emsmdb32.dll file.

RESOLUTION

Save and reopen the appointment, or delete and reenter the attendee's name.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For additional information about Free/Busy issues, please see the following articles in the Microsoft Knowledge Base:

Q196885 OL2000: Free/Busy Time Is Not Immediately Updated

Q197266 OL2000: (CW) Free/busy Time Not Available for Some Attendees

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug